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We write thoughts

digital. social. strategy.

05-May-2014

Digital Customer Service: Silent Customer Killer

Customers can and do feedback about your services and products in many different ways and if you are not listening or responding you could be doing a lot of...

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27-Apr-2014

Google Plus Is Not A Ghost Town

TechCrunch is a well respected blog in the social media / digital tech world, however they caused a bit of a storm this week by once again labelling Google...

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24-Apr-2014

Geo targeted Mobile Ads On The Way From Facebook

Facebook will soon give businesses the capability for geo-targeted mobile ads. Facebook announced the launch of “Friends Nearby” last week. A feature that allows you to display your location...

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21-Apr-2014

How To Get The Most From The 80 20 Rule

An essential concept for any community manager, or any business trying to get the most from social media, is to understand is the 80 20 rule.  Social media is...

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21-Apr-2014

6 Proven Tactics To Get Campaign Traction

Will your campaign be a success? You need to make sure that you do as much as you can to make sure you get eyeballs and interactions on your campaigns.  Here...

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19-Apr-2014

Social Media Isn’t A Strategy

Businesses using social media need to remember why you got involved in it in the first place.  Looking at a lot of businesses across many platforms it seems people...

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19-Apr-2014

How To Add Twitter Cards To Your WordPress Blog

Have you noticed that all the mainstream news outlets and top blogs have Twitter Card previews that load when you click inot the tweet. They give you more information...

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